Cates Consulting Group offers corporate training programs that are relevant and valuable to leaders in healthcare. Our training programs and services equip Executives, Directors, and Managers with the additional insight and foresight needed when identifying and proactively improving the way they approach client care delivery, staffing and daily operations.
The lead trainer, Mrs. Penny Cates has over 25 years of experience in healthcare as a registered nurse, transitioning from hands-on clinical care to management then roles as director of operations.Today, she brings a wealth of knowledge to the healthcare legal aspect of the industry by way of Cates Consulting Group.
Due to the nature of the Home Care Industry, Cates Consulting Group considers it vulnerable for not only patients but staff and organizations. Providing tools to mitigate neglect, abuse and litigation are key principles to a Home Care Agency’s long-term health and wellness as it relates to intervening in clinical care, abuse, neglect, documentation, and billing just to name a few.
The CCG Corporate Training offers on sight and live virtual programs for the leaders of organizations such as Directors of Operations, Executive Directors, Director of Nursing, Assistant Directors and Director of Education.
Some programs include:
- Legal Issues in Home Health Care
- How to Achieve the Next Star Level
We invite you to share your opinion and insight about how legal issues drive decisions in Home Care by taking this 2 minute survey.
Legal Issues in Home Health Care
This is a 2 day on sight training focused on the how to mitigate legal issues in Home Health Care. The program will cover corporate compliance, documentation, billing, abuse, human resources, contract compliance, HIPPA compliance and more.
How to Achieve your Next Star Level
Home Care Agencies have been working toward higher Star levels for years now. Every Home Care Agency understands the metrics behind them, but do they understand how to break through to the next level? What is holding them back? This training session is designed to assist in working toward the agency’s individual challenges and begin to understand how to shift toward breaking through to the next level.